Ensure that your TryNow integration is turned on from your Loop portal
Step 1: Go to your Loop Returns dashboard and click on "Tools & integrations."
Step 2: In the Available Integrations section, toggle on the TryNow integration.
Step 3: In the Enable TryNow modal, click Enable.
Set Up the Integration
To enable the Loop integration with a merchant, we will need their webhook secret and
API key. Below are the instructions to obtain these:
Step 1: Within your Loop portal, go to Tools & integrations > Developer tools
Step 2: You should see two sections: Webhooks and API keys. At the bottom of your
Webhooks section, you will see a "Webhook secret" and a sequence of numbers
and letters that will follow. This is your webhook secret, which we will need to ensure secure communications between your loop system and the TryNow platform.
Step 3: Then underneath, there is a section for API keys. Click on "Generate API key". Click the following scopes: "Return" and "Developer Tools". Feel free to name it if you would like, and then click "Generate." A key, which is also a sequence of numbers and letters, will be generated.
Below is what it should look like - the blacked out sections have the keys we will need.
Step 4: Open Merchant Portal and click on Settings > Returns. Under the section titled Returns Software Integrations click "Add Integration". Enter in the API Key and Webhook Secret information into the corresponding fields in the modal.
Step 5: Make any necessary configurations. If any of the settings are unclear, you can refer to this article on Customizing your Loop integration settings, which has detailed illustrative examples.
Step 6: Hit "Save" to enable your Loop integration in Merchant Portal!