Introduction
Votes are a great option to increase the trustworthiness of a review by showing its reliability through the number of users who have rated it as helpful. This guide will help you set up the votes and customize the icon colors.
Why Add Votes?
Strengthen the credibility of a review by showing how many other users found it helpful
Reviews with many votes are generally more trusted by potential buyers
You can customize the vote question (e.g. Was this review helpful?)
Enable Voting
Click Onsite in the sidebar menu
Under Product Page Widget, click Reviews List
Scroll to the bottom to find the Voting & Recommendations section
Check the option Show voting?
Below Vote Question, enter the translation for the text along with the upvote/downvote
Click Save.
Customize the icon
Go to Onsite > Design
Click Colors
Scroll down to the Others section and click Icon Color to pick the color or enter the HTML code
Click Save.
📝 Note: Icon color applies to the verified badges, recommendations, and votes.
Reach out to our live chat support if you have any questions, or share any ideas with us here!