Introduction
The Verified badge feature allows you to indicate for each review whether or not a customer has truly purchased the item being reviewed.
Benefits
Increase credibility
Potential buyers are most likely to trust reviews from verified purchases
Easily identify and remove reviews from anonymous or unverified sources.
Enable the Verified Badge
A reviewer can be marked as a verified customer after submitting their review from the review request email. To display the badge on your product pages, follow the steps below:
Click Onsite in the sidebar menu
Under Product Page Widget, click Reviews List
Scroll to the bottom to find the Voting & Recommendations section
Check the option Show verified badge?
Below Verified Text, enter the translation for the text along with the verified badge. If you prefer to leave it empty, enter a space
Click Save. The result in your store should be something like this:
💡 Pro Tip: To hide the badge from the reviews, uncheck the option Show verified badge? and save changes.
Customize the icon
Go to Onsite > Design
Click Colors
Scroll down to the Others section and click Icon Color to pick the color or enter the HTML code
Click Save.
📝 Note: Icon color applies to the verified badges, recommendations, and votes.
Common Questions
Can I verify a review manually?
This option is not available at the moment as the Verified badge can be only added to the reviews submitted under request. You can still post your feedback here to help us understand your needs and prioritize items in our roadmap.