Sometimes, the "Verify Email" link you receive from Wickie might not work as expected when tapped directly from your email app. This can happen due to how certain devices or email apps handle links — especially on mobile.
But no worries — here’s how to make sure your email gets verified without any trouble.
Why does this happen?
In some cases, your device or email app may not properly open the link when you simply tap on it. Instead of loading the verification page, it might do nothing or show an error.
This is a common issue on mobile and is usually easy to fix.
How to complete email verification manually
Follow these steps to verify your email successfully:
Find the "Verify Email" message in your inbox.
Press and hold (or right-click on desktop) the "Verify Email" link in the email.
Select "Copy Link" from the options.
Open your web browser (like Chrome or Safari).
Paste the link into the address bar.
Press Enter to open the page and complete the verification.
Still having trouble?
If the link still doesn’t work or you didn’t receive the email, please:
Check your spam or promotions folders.
Make sure your email address is entered correctly.
Request a new verification email from your account.
If the issue persists, feel free to reach out to our support team — we’re here to help!