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Setup & Access

How to turn on and give access to content moderation in your account

Updated over a month ago

Turn on Moderation features

  • Go to Settings → Features.

  • Enable:

    • Moderation (the main module)

    • Reports & Review (lets people report content and moderators review it)

    • AI Moderation (optional; creates auto-reports)

    • Optional: Profanity Check in Feed (if your plan includes it)

Give people the right access

  • Reporters: Anyone who should be able to report content.

  • Moderators: People who should see the Moderation Center and make decisions.

  • Note: Community admins don’t automatically become moderators.

Quick test to confirm

  • As a regular user: report a post/comment/message.

  • As a moderator: open Moderation Center, find the case, and resolve it.

  • If AI is on: create a test post; confirm an auto-report appears shortly after.

Troubleshooting

  • Feature toggles not saving: Make sure you have rights to edit Features.

  • Can’t find Moderation Center: Check that Moderation and Reports & Review are enabled.

  • No AI auto-reports: Make sure AI Moderation is enabled and backend configuration is complete.

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