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Margin Enquiry

Analyze sales performance and profitability with detailed margin insights from completed orders.

Heather Worthington avatar
Written by Heather Worthington
Updated this week

The Margin Enquiry report is a sales tool that allows you to analyze the revenue and profit margins for each product sold through completed Sales Orders. This report helps you evaluate your business's sales performance over specific time periods and can be used to calculate sales commissions for individual sales representatives.

To access the Margin Enquiry, navigate to Reports > Sales > Margin Enquiry. The report opens with the last month's date range already populated by default. The Run button generates the report with your selected filters applied; remember to click Run after making any filter changes to refresh your data. Whilst the Export button lets you download your report in PDF, CSV, or XLSX format.


Tutorial Videos

Tracking Sales Performance by source

Calculating Sales team commissions


Filtering the Margin Enquiry

The Margin Enquiry offers comprehensive filtering options to help you analyze specific aspects of your sales data.

Margin Enquiry filters

Description

Date From

Set the start date to filter Sales Orders and Credits by their completed date.

Date To

Set the end date to filter Sales Orders and Credits by their completed date.

Sales Order Number

Filter for a specific Sales Order.

Credit Note Number

Filter for a specific Credit Note.

Sell Price Tier

Filter for Sales Orders by the Sell Price Tier applied.

Warehouse

Use the multi-select drop-down menu filter Sales Orders and Credits by the warehouse assigned.

Product Group

Filter for Sales Orders and Credits by the product's assigned Product Group.

Product Brand

Filter for Sales Orders and Credits by the product's assigned Product Brand.

Product Code

Filter by a specific product's code.

Product Description

Filter by a specific product's description.

Sales Group

Filter for Sales Orders based on the Sales Group assigned. When a custom Sales Group Field Label is used, the filter label will show the custom label.

Customer Type

Use the drop-down menu to filter Sales Orders and Credits by the Customer Type assigned to the customer.

Customer Code

Filter Sales Orders and Credits by the customer's code.

Customer Name

Filter Sales Orders and Credits by the customer's name.

Delivery Method

Use the drop-down menu to filter Sales Orders by the delivery method assigned to the order.

Delivery Address

Filter for Sales Orders by the Delivery Address selected in the order. Only available when a customer code or name is selected.

Sales Person

Use the drop-down menu to filter Sales Orders by the Sales Person assigned in the order.


Understanding your Margin Enquiry

The Margin Enquiry displays your sales data in a comprehensive grid format, with most columns serving as clickable links that allow you to drill down into specific records for detailed analysis. This interactive design helps you quickly navigate between related data points and investigate specific transactions.

Margin Enquiry grid columns

Description

Order No.

Displays the Sales Order or Credit's transaction number.

Completed Date

Displays the date the transaction was completed.

Warehouse

Displays the warehouse that was assigned to the Sales Order or Credit.

Customer

Displays the Sales Order or Credit customer's name.

Product Code

Displays the product's code.

Product Description

Displays the product's description.

Quantity

Displays the total number of units sold or credited.

Cost

Displays the total stock value of the quantity sold, calculated as Quantity x ALC.

Sell

Displays the total sale or credit value of the product, calculated as Quantity x Discount Price (or Credit Price).

Charge

Displays the total charge value from the Sales Order

Profit

Displays the profit calculated for the Sales Order, calculated as Sell - Cost.

Margin

Displays the margin percentage calculated for the sale, calculated as (Profit/Sell) x 100%.

Hidden Columns

The following column headers are also available to include on your Margin Enquiry and can be found in Show Toolbar > Hidden Columns.

Margin Enquiry hidden columns

Description

Customer Code

Displays the Sales Order or Credit's customer's code.

Customer Delivery Address Name

Displays the name of the customer's delivery address assigned to the Sales Order.

Delivery Method

Displays the Delivery Method assigned to the Sales Order.

Product Brand

Displays the Product Brand that the product is assigned.

Product Group

Displays the Product Group the product is assigned.

Product Sub Group

Displays the Product Sub Group the product is assigned.

Sales Group

Displays the Sales Group assigned to the Sales Order. When a custom Sales Group Field Label is used, the grid column header will show the custom label.

Sales Person

Displays the name and email address of the Sales Person assigned to the Sales Order.

Type

Displays the Customer Type assigned to the Sales Order or Credit's customer.

Units

Displays the product's base unit of measure.

Enquiry totals

The Margin Enquiry's footer provides essential summary statistics to give you a quick overview of your filtered results'. These totals are particularly valuable for commission calculations, performance benchmarking, and understanding the overall financial impact of the sales data you're analyzing.

Margin Enquiry footer total

Description

Transaction Count

The total number of Sales Order and Credit transactions listed in the results.

Total Quantity

The sum total number of product units involved on the Sales Orders and Credits in the results.

Total Profit

The combined profit of all the results.

Overall Margin

The average margin percentage of all transactions in the results.

Total Sell

The combined sale price for all products in the results.

Total Charge

The sum of all charges in the results.

Total Turnover

The total revenue for all Sales Orders.

Total Cost

The sum of costs of all the results.

Profit and margin calculations

The Margin Enquiry calculates tax-exclusive profit and margin percentages for each product on completed sales orders, providing crucial insights into your business's financial performance. These calculations use the product's actual sale price, including any discounts applied, at the time of the Invoice completing and the Average Landed Cost (ALC) at the time of Shipment dispatch, ensuring accuracy based on real transaction values.

Important:

  • Profit is calculated as: Sell Price - ALC

  • Margin percentage is calculated as: (Profit / Sell Price) x 100%

Example: A Sales Order is completed for one unit of a product; BOOKSHELF.

  • BOOKSHELF Sell Price: £2,000.

  • BOOKSHELF ALC at dispatch: £1,000.

Profit = Sell Price - ALC = £2,000 - £1,000 = £1,000.

Margin % = (Profit / Sell Price) x 100% = (£1,000 / £2,000) x 100% = 50%

Calculating Sales commissions

The Margin Enquiry report is an essential tool for accurately calculating sales commissions because it provides verified data from completed Sales Orders only. This ensures that commission calculations are based on actual finalized sales rather than pending or cancelled orders, giving you confidence in the accuracy of your commission payments.

Since the report displays both profit margins and sales values for each transaction, you can structure commissions based on various metrics such as total sales value, profit generated, or margin percentages achieved. The ability to filter by date ranges also makes it easy to calculate commissions for specific pay periods, whether weekly, monthly, or quarterly.

There are two effective approaches for commission calculations, depending on whether you need to analyze individual sales representatives or review all sales people collectively.

Individual Sales commissions

  1. Go to Reports > Sales > Margin Enquiry.

  2. Set your desired date range using Date From and Date To.

  3. Select a specific sales person from the Sales Person drop-down.

  4. Click Run to generate the filtered results.

  5. Use the footer totals to calculate commission based on your company's structure.

Multiple sales commissions

  1. Go to Reports > Sales > Margin Enquiry.

  2. Set your desired date range using Date From and Date To.

  3. Click Run without selecting a specific sales person.

  4. Go to Show Toolbar > Hidden Columns.

  5. Drag the Sales Person column into the grey header area above existing columns.

  6. The report will now group all results by Sales Person.

  7. Each group shows totals for Quantity, Cost, Sell Price, Charges, Profit, and Margin.

  8. Click the + icon next to each group to expand and see individual order details.

  9. Export the grouped results to CSV for further commission calculations.


Customising your view

Drag any column header into the grey area above the grid to group your data by that field. Add multiple grouping levels and use the +/- icons to expand or collapse sections. This is particularly useful for analyzing data by supplier, product group, or period.

Reorder columns by dragging headers, resize columns by dragging borders, and sort data by clicking column headers - first click for descending order, second click for ascending order.

To add a Hidden Column to the Margin Enquiry's grid:

  1. Go to Reports > Sales > Margin Enquiry.

  2. Click Show Toolbar.

  3. Click Hidden Columns.

  4. Drag a column header from the Hidden Columns list and drop it into the grid.

To remove a Hidden Column from the Margin Enquiry's grid:

  1. Go to Reports > Sales > Margin Enquiry.

  2. Click Show Toolbar.

  3. Click Hidden Columns.

  4. Drag a column header from the grid into the Hidden Columns list.

Grid Layouts

After customising your column layout, save it for future use:

  1. Click on the Show Toolbar tab.

  2. Select New.

  3. Enter a unique name for the new layout.

  4. Click Add.

The layout will now be saved to your user profile, only available to select from the Show Toolbar's Grid Layout drop-down menu.

Edits can be made to your custom grid layout at any time; just click Save in the Show Toolbar options after you've made the necessary adjustments. Similarly, custom grid layouts can be removed by clicking Delete in the Show Toolbar tab.

Default grid layouts

Initially, whenever you navigate to the Margin Enquiry, the default grid layout "None" will be displayed.

To make one of your custom grid layouts the default view:

  1. Click on the Show Toolbar tab.

  2. Select the layout from the Grid Layout drop-down menu

  3. Tick the Default checkbox.

  4. Click Save.

Share grid layouts

If you've created a grid layout that other users in your account would benefit from using, you can make it available to their user profiles too:

  1. Click on the Show Toolbar tab.

  2. Select the layout from the Grid Layout drop-down menu

  3. Tick the Shared checkbox.

  4. Click Save.

The layout will then be available to select from the Show Toolbar > Grid Layout menu when other users open the Margin Enquiry page.

Shared layouts cannot be a default for another user's profile, but they can save the shared layout as a new layout in their own profile, then set that as their default. Any edits you make to your shared layout will not apply to their saved default version.

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