Overview
Imagine your team sorting and taking photos of products on-site, followed by your off-site team listing for you from home or generating extra revenue by completing listings for other organizations when your product volume is low.
All of this is possible with remote listings in Lister! If your inbound product volume exceeds your team's capacity and you need the ability to list off-site or partner with another team to list for you, Upright is here to help.
Our remote listing workflow provides these options and a source of additional revenue by listing for other organizations if your inbound product flow is limited.
For more details, check out our blog post on remote listings.
Table of Contents
Terminology
Product Owner: The organization selling the products
Remote Lister: The partner organization or team member listing items off-site
How it Works
Below is a brief outline of the remote listings process:
Step 1: Configure Admin Settings - Product Owner prepares Lister Account to use remote listing teammates
Step 2: Prepare Products for Remote Listing - Product Owner's on-site team photographs, tags, and adds optional details to items
Step 3: Remote Lister Fills Out Product Details - Remote Lister adds marketplace listing details
Step 4: List the Product to the Channel - Items automatically list, or Product Owner reviews each listing before they go live on the marketplace
Step 1: Configure Admin Setting (Product Owner Only)
Before getting started with remote listings, the Product Owner needs to configure Admin settings to use remote listings. This step includes setting up Tags, creating new Teammates, and determining whether there should be standard Poster roles or Custom Roles with Training Mode activated for the remote teammates.
List Immediately and Training Mode Settings
To begin, you'll need to decide if you want to review your remote listings before they're published to marketplaces or if remote listings will be published online immediately once completed.
If you want to review listings before they go live, you can do so in one of two ways:
Admin>Marketplace Settings: If you want to review every listing from both your on-site and remote team, deactivating the "List Immediately" setting in each of your marketplace settings pages will allow you to review all listings before they're published
Custom Role in Training Mode: If you only want to review the listings of remote teammates before they're published, create a Custom Role with Training Mode activated
Training Mode will allow your on-site listings to publish immediately, while remote listings will need to be manually reviewed by the Product Owner team before the listings go live
Teammates
Each remote poster will need a teammate login to create listings in Lister. We recommend including "remote" in the name field to help identify remote listings more efficiently in your various reports and within Lister.
In addition, these user accounts will need a Role assigned to them that allows them to list products (see the following section for more details).
Roles
Depending on your decision point for List Immediately and Training Mode settings, you may need to create a Custom Role for your remote listing team.
Our Default and Customizable Roles and Permissions guide provides full details on each option.
Tags
Tags indicate to your on-site and off-site team where products are in the listing process. To create, edit, and delete tags for your account, navigate to Settings> Products. The following are recommended tags to utilize remote listings in a streamlined manner:
Ready for Remote Team: Tag for Remote Listers to filter items they need to list
Ready for QC: Tag for the Product Owner team to filter completed remote listings that are ready for quality control review before publishing to online marketplaces
This tag is used if off-site teammates are in Training Mode or marketplace List Immediately setting is off
These tags are used to filter the Pending Listings page when using the Review Listings feature
Edits Needed: Tag to flag any items that require additional information before listing (optional, but recommended)
Step 2: Prepare Products for Remote Listing
Products should get sorted and photographed as usual in preparation for listing. Be sure to include essential information in photos for your remote lister, such as size, measurements, and brand. Add additional details in either the title or the Product notes section.
At some point, before or after the item is photographed, the on-site team will add a "Ready for Remote Team" tag indicating the item is ready to list. Tags are added by the Product Owner using any of the following methods:
💡Operational Tip: Adding the "Ready for Remote Team" tag before pictures are taken may be useful if you're using Hammoq Conveyor to automate the photography process of clothing items.
Add Tags via Bulk Edit on the Product Page
Navigate to the Draft Products page
Select the checkboxes next to each item for remote listing
Click "Actions"
Select "Bulk Edit" in the dropdown menu
Select the "Ready for Remote Team" tag in the popup menu
Click the blue "Edit products" button
💡Operational Tip: Use the "More filters" menu to filter the search results for specific groups of items!
Add Tags to Individual Items (Products Page)
Navigate to the Draft Products page
Search for the item
Click the item in the search results
Click the gear icon next to "Tags" in the Product Drawer side menu
Select the "Ready for Remote Team" tag in the popup menu
Click the blue "Save" button
Add Tags While Accepting Manifest Items
Click any Accepted Manifest item
Click the gear icon next to "Tags" in the Product Drawer side menu
Select the "Ready for Remote Team" tag in the popup menu
Click the blue "Save" button
Add Tags While Photographing in Link
Search for the Product in Link and tap the pencil icon to open the Edit Product page
Swipe down and tap the "Tags" menu
Select the "Ready for Remote Team" tag
Tap "Save" at the top right of the screen
Step 3: Remote Lister Fills Out Product Details
Remote Listers add details to Draft Products and complete the online listing by following the steps below.
💡Operational Tip: After completing steps 1-3, bookmark the page and use the bookmark to navigate back to the ready-to-list items in the future, saving additional time when listing!
💡Operational Tip: Select the toggle for “Has Photos” in the “More filters” menu only to show draft products with pictures!
Hover the mouse pointer over the "Products" button in the top right navigation menu and select "Drafts" from the dropdown menu
Click the "More filters" button next to the search bar
Select "Ready for Remote Team" in the "By tags" filter
Click the green "List" button next to any item
Select the appropriate Product Category for the item and optionally select or change the listing strategy
Click the green "Next" button
Review any internal product notes
Fill out Builder Template details
Click "Preview"
(Optional) Add the "Ready for QC" tag if the Product Owner will review completed listings before publishing to online marketplaces
Review the rest of the listing page and add any remaining details, then click the blue "Save" button at the top of the page
Step 4: List the Product to the Channel
Depending on the Product Owner's decision point for List Immediately and Training Mode described in Step 1, remote listings will do the following once completed:
List Immediately is Activated AND Remote Posters are not in training mode: Listing will publish to the marketplace immediately after the remote lister completes the listing.
List Immediately is Deactivated OR Remote Posters are in Training Mode: Listings will be held in the Pending Listings tab of the Listings Manager and need to be reviewed before they are published to the marketplace by following the steps below:
Navigate to the Pending Listings tab of the Listings Manager
Select "Ready for QC" in the "Tags" filter
Click the checkbox on the left of the page to select all items
Click the blue "Review" button to start the Pending Listings Review process
How to Use Hammoq Conveyor Pictures with Remote Listings
If you use a Hammoq Conveyor for your clothing photography process, we recommend adding an additional tag to your workflow to indicate to remote users that pictures will be imported during the listing process. Below is the recommended workflow for using the Hammoq Conveyor in your remote listing process.
Hammoq Conveyor Step 1: Create Hammoq Pictures Tag (Product Owner)
Following the steps outlined above, create a new Tag called “Hammoq Pictures” This tag will be added after pictures are taken on the Hammoq Conveyor.
Hammoq Conveyor Step 2: Assign Tag to Photographed Products (Product Owner)
After a batch of items has been photographed with the Hammoq Conveyor, follow the steps outlined above to add the “Hammoq Pictures” tag to your draft products.
Hammoq Conveyor Step 3: Import Pictures During Listing Step (Remote Lister)
During the listing process outlined above, click the “Import from Hammoq” link at the top of the listing page to import all associated pictures for the product.
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday