When using the Link iOS app, the 'Add from my Photo Library' hyperlink on the Edit Product screen may become unresponsive or return a permissions error. This most often occurs on new devices or devices that have recently been updated.
Please use the following steps to remedy the issue:
In the Upright Link application, tap 'Manage permissions'
Under 'Allow Link to Access' tap 'Photos'
Likely the access will be set to 'None' or 'Selected Photos'. Change this setting to 'All Photos'
Return to the Link application and confirm your ability to access the photos on the device as desired