Overview

Link is the iOS app for Upright Lister that streamlines photography, inventory, and order management. It can be combined with Manifest Tracking to update the status of store manifests as they move through the supply chain.

Using Link is an integral part of a barcode-optimized workflow. This guide outlines the core features of Link that can be used in each step of your product lifecycle.

Table of Contents

How to Download and Install Link From the App Store

How to Login to Link

Navigating the Main Dashboard

New Product

Reshelf

Purge

Pick Orders

Pick Up Manifests

Receive Manifests

Search and Scan Barcodes

Settings

Manage Device

Accessing Account Information

How to Logout of Link

Related Guides

How to Download and Install Link From the App Store

Upright Link is supported on iOS 13 or later devices. Make sure you have an iOS device capable of running iOS 13+. Click here to view a complete list of supported iOS devices and recommended peripherals.

  1. Open your App Store

  2. Tap the search icon

  3. Type 'Upright Link' in the search bar and tap the blue “Search” button

  4. Click the download icon on the right side. Once the download is complete, Link will appear on your home screen

💡Operational Tip: We recommend turning automatic app updates on so Link stays up to date with the newest features and improvements!

App Store Troubleshooting:

  • I can’t find or download the app

    • Double check you’re in the App Store and not the Apple Store app

    • Verify you've spelled Upright Link correctly in the search bar

    • Confirm the device is not in airplane mode and is connected to the internet

    • Swipe left or right on your home screen to see other installed apps

    • You may need to enter an Apple account username/password to download the app

How to Login to Link

  1. Tap the Link icon from your home screen

  2. Use the same username and password you use to log into Upright Lister

  3. Tap the blue “Login” button

    • Note: If don’t have access to Lister and have forgotten your password, please speak with your manager so they can rest your password

    • 💡Operational Tip: Tap the eye icon in the password field to reveal the password

Navigating the Main Dashboard

  • Swipe up and down on the dashboard to view all available features for your role

  • Certain features are only available to specific types of users

  • Tap an icon to open a feature

  • Swipe right from within a feature to return to the dashboard

  • Additional details on each feature are listed in the following sections of this guide

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New Product

It is important to note that the "New Product" button creates a product that is not tied to a manifest and can create reporting issues and a backlog of draft products.

The new product button is visible to all users who’s role have access to create, edit, and post products to channels. If your organization uses manifests for all items, it is essential to train users not to use this button when processing and photographing items.

If your team isn’t using manifests, click here to learn how to create a New Product.

Reshelf

With Reshelf in Link, you can easily store and move products between locations in your inventory. Scan as many product barcodes as you like, and these products will instantly be reshelved when you scan the new inventory location.

Purge

If an item reaches the end of a Listing Strategy and doesn't sell, or the associated product is manually recycled, it can be purged from your inventory.

Pick Orders

After a product has been paid for, our Digital Picking feature ensures you always grab the correct item off your shelf by incorporating barcode scanning.

  • Set up Picking Profiles in Lister to match your operational processes around order fulfillment

  • Pickers are assigned products in Link and will be guided through inventory in the most efficient way through your inventory layout

  • You can assign up to 150 products to a picker per batch, and no pickers will be given the same product to pull off the shelves

  • When a product isn't found by pickers, it is marked as Not Found for investigation by management or loss prevention

Pick Up Manifests

Pick up Manifests is part of the Manifest Tracking feature in Lister and Link and is specifically designed for transportation drivers or users with custom permissions to mark manifests “In Transit” or “Missing” during the transfer of products from stores to the e-commerce for processing.

Receive Manifests

Receive Manifests is part of the Manifest Tracking feature in Lister and Link and is specifically designed for e-commerce processors to mark manifests “Received” or “Missing” after the transfer of products from stores to the e-commerce for processing.

Search and Scan Barcodes

The “Scan” icon at the top right corner of the dashboard opens the camera app to scan a barcode to pull up information about a product. You can also use the search tool to pull up information about any product by manually typing the SKU or product title.

  • Photographers most commonly use both the Search and Scan functions to pull up a draft product and take pictures. Click here to learn how to take photos in Link

  • 💡Operational Tip: If you have a Bluetooth ring scanner connected to Link, you can scan a barcode directly from the main dashboard to pull up product details without having to open the search tools

Settings

The settings menu allows you to control a Bluetooth ring scanner that helps speed up the scanning process. You can also set photo compression mode within settings if you have slow internet speeds.

Scanner Setup

Choose between one of the following options and test if scanners are working

  • Bluetooth Scanner (recommended)

  • Camera (Default)

    • Scans barcodes using the built-in camera of the iOS device

  • KOAMTAC scanner (not recommended)

    • Link can use the built-in camera of the iOS device to scan barcodes, so we do not recommend using this type of scanner

Photo Compression

  • If your internet speed is poor, you may encounter slow loading speeds or errors with photos failing to load and save after taking pictures

  • Note: We only recommend enabling this setting if you have very slow internet speeds and are struggling to upload pictures at the default resolution

How to Enable/Disable Photo Compression

  1. Scroll down on the homepage of Link and tap “Settings”

  2. Tap “Photo Compression”

  3. Tap the desired setting

Manage Device

These settings allow access to the device camera for taking pictures of products and scanning labels, Bluetooth access to connect ring scanners, along with other settings

  • Bluetooth access is required for ring and KOMTAC scanners to scan barcodes

  • Camera access is required to take pictures of products and scan barcodes

Accessing Account Information

  1. Tap the portrait icon in the top left corner of Link

  2. The installed version of Link is displayed under the Link icon

  3. Your name is displayed under the version number of Link

  4. Tap the blue “privacy policy” (or click here) to review our privacy policy

How to Logout of Link

  1. Tap the portrait icon in the top left corner of Link

  2. Tap “Logout” at the bottom of the page

Related Guides

Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday

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