Overview
Shopify Price Overrides allow you to discount your Shopify listings for flash sales and promotional events. This article shows how to set, start, and stop fixed price or percentage discounts on your Shopify listings.
Table of Contents
How Price Overrides Work
A Price Override temporarily adds a discount to Shopify listings and remains in place until you manually end the override. During the Price Override, a new tag (or tags) is added to the Listings for internal tracking and for use with Shopify Collections. Once the Price Override is manually ended, the original price is added back to the listing, and all Price Override tags are automatically removed from the listing.
How to Set Price Overrides From the Listings Manager
Navigate to your Shopify Open (All) Listing Manager page
Select the checkboxes next to the items you want to discount
Click “Override Price” in the bulk action menu at the bottom of the page
Select the discount type (fixed price or percentage) from the dropdown menu
Fixed Price: Discount will lower the price by the dollar amount entered
Percentage: Discount will lower the price by the percentage entered
Select a discount amount
Select a Compare at Price option from the dropdown menu
Use existing: The existing compare at price will be used if it was specified during the original listing process
Use current listing price: Override the compare at price with the current listing price of the item
Set new compare at price: This option will allow you to add a new compare at price
Add at least one tag for the duration of the Price Override. We recommend creating and using a “Price Override” tag
Click the blue “Override price for X items” button
How to View Price Override Info in Lister
Once a Price Override has been added using the steps above, details on the discount can be found on the following pages in Lister:
Listing Manager:
Use the “Tags” column to filter for the tags used to create the override (step 7, above)
Active Price Override details are displayed in the Listing Drawer in the Listing Details section
Listing Editor:
Active Price Overriding information is displayed in the “Shopify Info” section
Product Manager:
Click the “More filters” button in the Product Manager
Select the tag used to create the override
Active Price Override is displayed in the Listing section of the Product Drawer
How to End a Price Discount From the Listing Manager
Search for the tags entered when creating the Price Override
Click the top checkbox in the left column to select all listings or individual checkboxes next to specific items
Click “End price Override” in the bulk action menu at the bottom of the page
How to End a Price Discount From the Listing Editor
Price Overrides can be ended from within the Listing by following the steps below:
Scroll down to the Shopify Info section and click the red “End Price Override” button
Click the blue “Save” button at the bottom of the page
Frequently Asked Questions
What Types of Users Can Add or Remove a Price Override?
Admin and Manager default Roles and any Custom Role with access to the following permissions can start and end Price Overrides:
Can access listing manager
Can delist, relist, recycle, and delete listings
What happens when an item sells that has a Price Override?
The Price Override and paused Listing Strategy will remain in place on the sold listing unless manually removed
How do I relist or restock a sold item that had a Price Override?
Navigate to the Sold tab of the Shopify Listings manager and search for the item
Select the item and end the Price Override from the bulk actions menu
Open the Listing Drawer and relist the item
How do Price Overrides interact with Listing Strategies?
Any active Listing Strategy will temporarily pause for the duration of the Price Override. Once you end the Price Override, the strategy will automatically resume, ignoring any discounts that were present during the Price Override
Can I pause, end, or change a Listing Strategy while a Price Override is active?
No. The Price Override must be ended before the Listing Strategy can be paused or ended. During a Price Override, the option to pause, end, or change the Strategy will be deactivated on the product:
Can I use Shopify Price Overrides on Concurrent Listings
Currently, Price Overrides are only available for standard listings. Concurrent listings and are not eligible for Price Overrides
Can I Duplicate a Product while a Price Override is active?
No. The Price Override must be ended before duplicating the Product
How do I track revenue from Price Override sales?
The downloadable Paid Order Items report includes all product tags associated with each item in Column AL (tag). If a product is sold while a Price Override is active, the tags entered when the override was created will show in this column
Note: Once a Price Override has ended, the tags used during the override are also removed from the Product and Paid Order Items report. Download your Paid Order Items report before ending the Price Override
Can I increase or decrease an active Price Override or Compare at Price?
To make a price adjustment to an active Price Override, you’ll need to end the current Price Override and then create a new override
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday.