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Email Attachments Are Now Links
Email Attachments Are Now Links

This change guarantees every recipient receives an attachment

K
Written by Kojo Support
Updated over a year ago

We have changed the way attachments are shared in Kojo's email system.

What Changed

Instead of attachments being added as actual documents, they are now included as links to a table at the bottom of each email.

To download and view an attachment, a recipient just has to click each link, and this click will then download the attachment.

Why We Made This Change

We made this change to ensure emails always send from Kojo!

Previously, Kojo would attach your documents to the emails sent from our system.

However, if the size of these attachments were too large for our email provider, SendGrid, an error would occur. Anytime there was an error, the email would not send.

This change will prevent this type of error from ever happening again!


If you have any questions, please reach out to our Support Team at support@usekojo.com

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