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Connections Flow Settings

The Connections Flow settings in Myne allow you to fully customise the experience customers see when connecting with your brand.

Updated over 8 months ago

From this page, you can customise your connection landing page with personalised messaging, visual branding, and incentive-based call-to-actions that drive your customers to complete this process.

How to Access the Connections Flow Settings

  1. Log in to Myne.

  2. From the left-hand menu, click Settings.

  3. At the top of the settings page, select the Connections Flow tab.

You’ll land on a configuration page where you can customise every step of the customer connection experience.

📧 Email Invitation

Use this section to configure the invitation email sent to customers when they are prompted to connect.

  • Subject Line
    The subject line of the connection invitation email. This is your customer’s first impression—keep it clear and inviting.
    Example: “Connect to Earn Rewards at Little West”

  • Invitation Message
    Customise the body of the email with your incentive or value proposition.
    Example: “Connect and you’ll receive a $5 welcome credit, plus 5% cashback on your last two weeks of orders, and on all future orders.”

  • Automatically Invite All New Customers to Connect
    Enable this toggle to auto-send connection invites to any new customers added to your platform via loyalty, CRM, or eCom systems.

🌐 Customer Connection Flow

This section controls what your customers see when they land on the connection page.

  • Upload Background Photo
    Upload a branded image that represents your venue or business. The image will be displayed on the connection landing page—ideal for reinforcing brand identity.
    Supported formats: JPEG, PNG. Max size: 20MB

  • Primary Heading
    The main title shown on the landing page. This should clearly explain the benefit of connecting.
    Example: “Connect once, get rewarded automatically”

  • Subheading
    A brief description that gives context or explains the reward logic.
    Example: “Once you’ve ordered, link your card to receive 5% cashback…”

  • Call to Action (Optional)
    Customise the label for your action button. This could be “Connect,” “Join Now,” or “Claim Reward.” If left blank, a default label will be used.

  • Connection Link
    This is the shareable link to your brand's connection page. Use this in emails, marketing, or in-store signage to direct customers to connect.

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