Marsello provides omni-channel brands with loyalty and marketing automation that seamlessly works both in-store and online, allowing brands to reward all their customers with effortless cash back incentives.
Customer transactions identified by myne will automatically award points in Marsello.
Getting Started
You will need a Marsello account to begin so make sure you have this setup before you begin.
Log in to Myne
From the left-hand menu, click Integrations
Locate the Marsello card under the Loyalty category
Click the View Integration button to get started
What myne syncs to Marsello
Once you start the connection. myne will start sending all your customer data to Marsello. The following will be synced:
Customer Data - Name, Phone, DOB, Tags and Marketing opt-in
Any customers already existing in Marsello will be enriched with myne data
Customer groups in myne will sync over as tags
Transaction data myne has identified
How to setup your integration
Connecting your account
Once you are on the integration setup page you will see the Connections Tab. Please enter your Marsello username and password into the fields and hit Connect. This will begin the sync between your myne and Marsello account.
If you are planning to sync multiple brands to myne
If you are planning to sync multiple brands to myne
You need a specific user in Marsello for each connection as Marsello does not support company/brand selection during authorisation.
You can use your email and create variations of it if you wish. Example:
Original email - tim@thegoodfoodgroup.com.au
Tim+Pizzapalace@thegoodfoodgroup.com.au
Tim+Theshak@thegoodfoodgroup.com.au
Each brand in myne will require a unique email for your Marsello integration
Historical purchase sync
Transaction data is the most powerful addition to your customer data from myne. Unlike your POS, myne stores every transaction and payment card associated as a unique customer profile.
Once a card is linked to a customer, you can choose how much historical data you want myne to sync to Marsello, noted that the customer will earn points on whatever is synced.
Identify and reward customers
The key factor in rewarding your customers is capturing their details to identify who they are. Setup your rewards in Marsello with points, referral and VIP programs to keep your customers coming back for more.
Even if you have not identified a customer, myne is already creating a profile around a payment card. Learn and setup myne's POS check-in flow to link cards to real customers to start rewarding your customers. Head over to your customers section in myne to see how myne is creating customer profiles.