Once you have created an Instagram automation, you can add advanced configuration to make your automations more targeted and effective.

This includes:

Trigger automations with keywords

Automations can be configured to run only when specific keywords are used.

You can apply filters such as:

Keyword in comment - A customer comments 'catering'. The automation sends a direct message with catering information.
Keyword in DM - Ask a customer to DM 'tickets' to receive a ticket link. A great secondary automation to use to direct customers through specific connection flows

This is particularly useful for running Instagram marketing campaigns.

Examples:

Control how often automations run

You can configure rules to prevent automations from running too frequently for the same customer.

Options include:

Example configuration:

This helps prevent customers from receiving repeated automated responses.

Instagram automations become most powerful when they help convert social engagement into connected customers.

You can include a Brand Connection Link or Dynamic Connection Page (DCP) link in your automation message.

When customers click the link and share their details:

Each connection link automatically includes an Instagram identifier, allowing myne to match the Instagram user to the correct profile.

Once connected, you can:

Instagram automations are often used for campaign engagement.

Here are a few examples.

Catering enquiries - Customers comment catering on a post and automatically receive catering information.
Ticket sales - Customers comment tickets and receive a direct ticket purchase link.
Promotions - Customers comment promos to receive your Dynamic Connection Page with promotions the customer can claim by sharing details
Customer connection campaigns - Customers who message your business receive a welcome message and a connection link to join your customer program.

If you need help configuring advanced Instagram automations, contact us at: