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Do my credits expire or roll over if unused?

Nora avatar
Written by Nora
Updated today

Overview

All credits—whether from your subscription or purchased as top-ups—expire three months after your last purchase. This three-month timer resets whenever you buy more credits or renew your subscription.

How It Works

  • Purchase on May 5 → expires Aug 5 (unless another purchase occurs).

  • Purchase again on July 1 → all remaining credits now expire Oct 1.

Expired Credits

Once credits expire, they are permanently removed and cannot be recovered.

After Cancelling Your Subscription


If you cancel your subscription, any remaining credits will stay valid for three months from your last purchase or the start of your last billing cycle. After this period, unused credits expire.

💡 Tip: To get the most value from your credits, plan usage before they expire or contact support for advice.

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