We offer flexible ways to access Twain, through subscriptions or pay-as-you-go credits. Choose the option that best fits your usage.
For current plans and prices, see twain.ai/pricing. For larger or tailored plans, contact us.
đ Monthly Subscription Plans
Best for consistent users who want the lowest rates and the longest credit lifespan.
60-day credit life: credits stay valid for up to 60 days from the date they are issued, as long as your subscription stays active.
Automatic rollover: unused credits carry over to the next month.
Cancellation: if you cancel, remaining credits expire 35 days after your last successful payment.
đ° Pay-As-You-Go (No subscription)
Best for occasional use or one-off projects. No recurring commitment.
60-day expiration: credits must be used within 60 days of purchase.
No rollover: a fixed window for usage.
Flexible: buy only what you need, when you need it.
What a credit buys
Both options draw on the same credit balance, and what a lead costs depends on the mode you generate it in:
Base: 1 credit per lead
High: 2 credits per lead
Ultra: 10 credits for the first message step, then 2 for each additional step
You choose the mode per lead, so a large prospecting list and a short list of strategic accounts do not have to cost the same. See How Modes Work: Base, High, and Ultra.
đĄ Important Policy Details
1. Credit Expiration & Rollover
Monthly subscriptions: unused credits roll over for one (1) additional billing cycle, giving each credit a maximum lifespan of 60 days from issuance.
One-time purchases (PAYG): these credits expire strictly 60 days after purchase and do not roll over.
Cancellations: if you cancel your subscription, all remaining credits expire 35 days after your last successful payment.
Free trial credits: these expire 30 days after sign-up. If you subscribe or buy a bundle before that, they roll into your balance.
2. Maximum Credit Balance (3x Cap)
To keep account balances manageable, we apply a Subscription Ceiling:
Your account cannot accrue new monthly subscription credits if your balance is already three times (3x) your monthly plan allowance.
Example: on a 1,000-credit plan, your balance is capped at 3,000 credits. At the cap, no new credits are added at renewal until your balance drops.
3. Plan Downgrades
If you move to a lower-tier plan, your total credit balance is trimmed to 3x the limit of your new plan at the start of the next billing cycle.
For the full rules, see Credit Policy: Expiration, Rollover, and Usage Limits.
If your account is on an older plan and you are unsure which terms apply to you, reach out to support and we will confirm.