Q1: Does the information in between Condo Manager and Usewalter get transferred both ways?

A1: NO, Usewalter pulls the information from Condo Manager but Usewalter does not push information to Condo Manager.

Q2: If I make changes to an EXISTING RESIDENTS, how should I do it?

A2: Since we’re using email or mobile phone number to identify a resident, only changing it in one platform and not both will cause a sync issue and may cause duplicated residents

Best Practice: If you want to update a clients email address or phone number, make sure to change it in Condo Manager AND Usewalter. By doing this, the platforms will not create duplicate residents.

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