Troubleshooting
Solutions to common problems.
By Akshay and 1 other2 authors5 articles
My card link shows a 404 error or page not foundSeeing a "Server Error 500" when scanning your V1CE card? This common error is usually caused by an unassigned action link on your profile or Linktree. Fortunately, the fix is…
Does the NFC tap work through a phone case?Here's how to fix any NFC or Tap related issues of your V1CE card.
How do I reset my Smart Card?If you need to reset your V1CE card, whether to update details, change ownership, or start fresh, it’s quick and easy.
Re-Encoding Your NFC CardHas your V1CE NFC card stopped working when you tap it? No worries—you just need to re-encode it so it starts working again. This guide will walk you through it…
FAQs
Answers to frequently asked questions.
Is there a discount or promo code available?Understand how to avail the American Express cash back offer for shopping at V1CE.