Does the NFC tap work through a phone case?
Yes. NFC works through most standard phone cases. Very thick cases, metal cases, or cases with built-in card holders may block the signal.
Cases that work fine
• Standard silicone or plastic cases • Thin leather cases • Most wallet-style cases (without metal plates) • Clear cases
Cases that may cause issues
• Metal cases or metal-backed cases: Metal blocks NFC signals completely • Very thick rugged cases: The extra thickness can put too much distance between the card and the NFC reader • Cases with magnetic plates: MagSafe-compatible cases are usually fine, but aftermarket magnetic mounts or metal plates can interfere • Cases with built-in card slots: If there are credit cards or other NFC cards inside, they can interfere with the signal
What to do if NFC is not working through your case
Try removing the case and tapping again
If it works without the case, the case is blocking the signal
Try tapping a different area of the phone (top for iPhone, centre-back for Android)
Use the QR code on the back of your card as a backup — it works regardless of phone case
MagSafe and V1CE
MagSafe cases on iPhones generally work fine with NFC. The MagSafe magnet ring is positioned to avoid the NFC reader. However, if you have added an aftermarket metal plate or magnetic mount, it may interfere.
Tips
• Every V1CE card has a QR code backup, so even if NFC is blocked, sharing still works • If you frequently encounter thick cases at events, mention the QR code option
Still need help? Start a chat with our team and we'll sort it out.