Frequently Asked Questions
Client and Resident FAQ’s
By Abigail and 1 other2 authors32 articles
- What amenities are offered with Valet Living Interactive Doorstep and Connect?
- Where can I update my contact information in the Valet Living Resident app?
- What days do you not service due to weather?
- What are the Doorstep Collection Requirements for North Carolina?
- I’m having trouble logging into the Valet Living Resident Application.
- No Service Holidays
- How do I submit a complaint?
- Valet Living Support Business Hours
- What if all my trash bags do not fit in my trash can?
- I am new to the community. Do I need to set up an account with you for the trash pickup and/or the trash can to place outside my apartment?
- How can I contact Valet Living?
- How to Download the Valet Living Resident Application?
- What if my trash was missed?
- I think some of my belongings may have been mistakenly picked up from outside my door. Who should I contact about resolving this matter?
- Trash Can
- What is the bag size and weight limit of the bags of trash?
- Pet Park Information
- Who is managing your Valets?
- Do you only collect trash from certain buildings on certain nights of the week?
- Community staff can/container ordering for residents.
- Does Valet Living offer franchise opportunities?
- How do I leave a review?
- How do I submit a compliment?
- I need a replacement trash can.
- Request a "Come Back" trash pickup request in the Valet Living Resident App
- Valet Living Resident App Notification Preferences
- Valet Living Resident App Terms and Conditions/Privacy Policy page
- Does the Resident App support multiple languages?