Payment terminals have a power management setting that ensures the terminal goes to sleep after a period of inactivity. The terminal will wake up when:
You send a request to it.
You press any key on Verifone Engage terminals, or the power key on Android terminals.
The terminal makes a maintenance call to our system.
The terminal receives a "network event".
You can use API requests to update the sleep mode timeouts for both Android and Verifone terminals, or contact the Support Team.
Engage terminals
Verifone Engage terminals go to sleep after 30 seconds of inactivity. This power management setting is enabled by default from version 1.65.
If you are facing problems with battery life, we suggest updating to release 1.65 or later.
Android terminals
For Android terminals, the Android operating system takes care of power management. Android terminals on software version 1.118 or later enter sleep mode by default without losing any functionality to save battery power. This ensures that any operations initiated while the terminal is in sleep mode will continue without interruption.
Android terminals go to sleep by default without loosing any functionality to save battery power up to 40 hours. This means that operations started before the terminal went to sleep continue without any interruptions.