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Understanding the Vantage structure

Learn how the main parts of Vantage connect so you can find anything fast.

Everything in Vantage is organized around a few core building blocks. Understanding how they connect saves time when you start creating work and prevents confusion about where things live.

Every piece of work in Vantage starts with a Client. Opportunities, projects, events, assets, and contacts all connect back to a client.

Client

A company you do work for. All other records connect back to this one.

Client contact

A person at the client company. Used for communication and Client Portal invitations.

Address, asset

A client-owned location (store, office, billboard) or vehicle where work happens, with its own address and access instructions.

Opportunity

A potential deal in the sales pipeline. Tracks pricing and work scope, and converts into a project when won.

Project

A work you are managing for a client. Tracks progress from creation through production to completion, with its own tasks, documents, and team roles. Contains the events that make up the work.

Event

An individual unit of field work: an installation, survey, delivery, removal, or any custom type.

Quick reference: where things live

Client contact details

Client drawer → Contacts tab

Site address and access instructions

Asset drawer → Info tab

Task checklists

Event or Project drawer → Tasks panel

Site photos

Event drawer → Photos tab

Documents and specs

Event drawer → Docs tab (includes related asset, project, and client files)

Problems during work

Event drawer → Issues tab (Incidents and Shortages)

Sign-off and signatures

Event drawer → Completion tab

Sales pipeline deals

Opportunities page

All files in one place

Media page

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