As a seller on The Oblist, it's essential to understand when you'll receive payments for your sales. Payment timelines vary based on the type of products you offer and your return policies.
1. Made-to-Order, Final Sale, or Non-Returnable Products
If you sell products labeled as "Made-to-order," "Final Sale," or items that do not accept returns:
Payment Timeline: Once you validate the order in your dashboard, you'll receive payment within 48 hours of accepting the customer's order.
2. Vintage, In-Stock Products, or Items Accepting Returns
For products labeled as "Vintage," "In Stock," or if you accept returns:
European Regulations: Customers have a 14-day cooling-off period from the day of delivery to return the product.
Payment Timeline: After this 14-day period expires without a return, The Oblist will process your payment within 48 hours.
Important Note: Providing Tracking Information
To ensure timely payments, it's crucial to provide the package tracking number:
Automatic Payment Processing: The Oblist's payment system relies on tracking information to monitor delivery and initiate the payment process.
How to Provide Tracking: Submit tracking numbers through your Shopify, WooCommerce, Wix integration, or manually via your seller dashboard.
Consequences of Missing Tracking: Failure to provide tracking information may result in payment delays, as The Oblist cannot verify delivery dates.
By understanding these payment timelines and ensuring accurate tracking information, you can manage your finances effectively and maintain a smooth selling experience on The Oblist.