How Does Agency Pay Work?
During checkout, select the Agency Pay option when choosing your payment method.
Once your reservation request is submitted:
A payment request is sent directly to your staffing agency.
Your agency reviews the request.
They can choose to pay the full reservation amount or a partial amount.
Once payment is approved and processed, your reservation will move forward according to the booking type.
You'll receive a confirmation email once your reservation has been confirmed.
Is a Personal Payment Method Required?
Yes. A valid payment method must remain on file for every reservation, even if your agency is paying.
This helps ensure a smooth booking process and allows any remaining balance or applicable charges not covered by your agency to be processed if needed.
Can My Agency Pay Only Part of My Reservation?
Yes. Your agency may choose to:
Pay the entire reservation.
Pay only a portion of the reservation.
If your agency pays only part of the balance, you'll be responsible for paying the remaining amount according to your payment schedule.
How Will I Know If My Agency Has Paid?
You'll receive email updates throughout the process, including when your reservation has been confirmed and payment has been successfully processed.
If you're unsure of your reservation or payment status, our Customer Experience team is happy to help.
If you have questions about Agency Pay or your reservation, our Customer Experience team is available 24/7 through live chat and the Help Center.
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