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Can I Get a Refund for an Early Departure?

Here’s what you need to know if you leave your unit before your scheduled checkout date.

Updated over 2 months ago

We understand that travel plans can change. However, under Vidle Housing’s policy, once your reservation has passed the check-in date, it is considered fully committed, and refunds are not issued for unused nights.

If you check out early:

  • The remaining balance is non-refundable

  • The host retains the security deposit to help cover turnover costs and potential income loss

  • Your reservation will still reflect the original end date

Exception: If your early departure is due to a significant, documented issue (e.g., health or safety concern) that was reported within 24 hours of check-in and not resolved by the host, we may review it on a case-by-case basis.

If this applies to you, please contact our team with details and any supporting documentation.

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