Refunds & Cancellations
Need to cancel your booking or request a refund? You’re in the right place. Here you’ll find answers to common questions about cancellation policies, how refunds work, timelines for receiving your money back, and what to do if something didn’t go as expected during your stay.
4 articles
My Unit Wasn’t Clean at Check-In — Can I Get the Cleaning Fee Refunded?If your unit wasn’t properly cleaned upon arrival, we’ll work quickly to resolve the issue and assess next steps.
What If the Listing Was Inaccurate?If something about the property didn’t match the listing, we’ll look into it right away.
Can I Get a Refund for an Early Departure?Here’s what you need to know if you leave your unit before your scheduled checkout date.
What Is Vidle Housing’s Cancellation & Refund Policy?Here’s how refunds work depending on when you cancel — and what happens if there’s an issue with your unit.