Skip to main content

What Is Vidle Housing’s Cancellation & Refund Policy?

Here’s how refunds work depending on when you cancel — and what happens if there’s an issue with your unit.

Updated yesterday

Vidle Housing’s refund policy is designed to provide flexibility for travelers while ensuring fairness to hosts. Refund eligibility depends on how far in advance you cancel your reservation:

  • Risk-Free 72-Hour Period:
    Cancel within 72 hours of booking (if booked more than 14 days in advance) for a full refund

  • 28+ Days Before Check-In:
    Full refund (minus platform fees)

  • 14–27 Days Before Check-In:
    50% refund

  • Less Than 14 Days Before Check-In:
    Booking is non-refundable

After Check-In:
Refunds are not issued unless:

  • The unit is deemed uninhabitable, or

  • The guest reports a major, unresolved issue within 24 hours of arrival and provides supporting documentation

Still have questions? Our team is here to help review your specific case.

support@vidlesupport.com.

Did this answer your question?