We’re sorry to hear your travel plans have been affected. We know how disruptive this can be, especially when it’s due to something out of your control like a natural disaster, medical emergency, or severe weather.
⛔ Standard Cancellation Policies Apply
All cancellations are subject to the host’s policy selected at the time of booking. However…
🌪 Major Disruptive Events Policy
Vidle Housing may make exceptions in certain cases where travel is impossible or unsafe, including:
Natural disasters (hurricanes, wildfires, etc.)
Government-imposed travel bans or evacuations
Medical or family emergencies
Transportation cancellations due to extreme weather
📩 To Request an Exception:
Send us:
• A brief description of the situation
• Supporting documents (flight cancellations, evacuation notices, etc.)
We’ll review your request and follow up as quickly as possible with next steps.