When you book through Vidle Housing, your account information is securely saved to make future reservations faster and more convenient.
What Information Is Saved?
Your account may include:
Your name and email address
Your verified identity (if completed)
Your reservation history
Booking preferences
Securely tokenized payment information through Stripe
For your security, Vidle Housing never stores your full credit or debit card number. Payment information is securely processed and stored by Stripe using industry-standard encryption.
Who Can See My Information?
Your personal information is never shared publicly.
Hosts can only view the information necessary to manage reservations you've booked with them, such as your name and reservation details. They do not have access to your payment information.
Can I Update or Delete My Information?
Yes. If you need to update your account information or would like to request deletion of your account, please contact our Customer Experience team.
Email: support@vidlesupport.com
If you have questions about your account, privacy, or personal information, our Customer Experience team is available 24/7 through live chat and the Help Center.
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