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What Is Vidle Housing’s Refund Policy?

Learn how refunds are handled for cancellations and guest issues.

Updated over 2 months ago

Vidle Housing’s refund policy offers clarity for both travelers and hosts:

Cancellation Timeline:

  • 72-Hour Risk-Free Period:
    ​     If a reservation is made more than 14 days before check-in, guests can cancel within 72 hours for a full refund, including platform fees.

  • 28+ Days Before Check-In:
    ​     Guests receive a full refund, minus platform fees.

  • 14–27 Days Before Check-In:
    ​     Guests receive a 50% refund of the total reservation cost.

  • Less Than 14 Days Before Check-In:
    ​     The booking is non-refundable.

After Check-In:

Refunds are not issued after the check-in date unless:

  • The unit is deemed uninhabitable

  • A major issue is reported within 24 hours of arrival

  • The issue is documented and unresolved

Each case is reviewed individually by Vidle’s support team in accordance with our Terms & Conditions.

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