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PMS & Calendar Integrations: Overview & FAQ

Managing properties across multiple platforms can be time-consuming. Vidle Housing offers PMS and calendar integration options to help hosts keep their listings, pricing, and availability more organized.

This guide explains which integrations are supported, the difference between a PMS integration and iCal, what information can sync, and how to manage common integration questions.

Which Integrations Does Vidle Housing Support?

Vidle Housing currently supports direct integrations with:

Coming soon:

  • Rentals United

  • Guesty

If you use a different Property Management System (PMS), you can submit an integration request through your Host Dashboard.

Go to:

Listings → Integrations → Request Integration

Can I List My Property on Multiple Platforms?

Yes. You can list your property on Vidle Housing and other platforms, including Airbnb, VRBO, Booking.com, and other rental marketplaces.

If your property is listed in multiple places, keeping your availability accurate is essential to help prevent double bookings and reservation requests for unavailable dates.

Depending on the platform you use, you may be able to keep information updated through:

  • A direct PMS integration

  • Airbnb Connect

  • An iCal calendar connection

  • Manual calendar updates

What Is the Difference Between a PMS Integration and iCal?

A PMS integration can sync multiple types of property information between your Property Management System and Vidle Housing.

Depending on the integration, this may include:

  • Listing details

  • Photos

  • Pricing

  • Availability

  • Amenities

  • Property information

An iCal connection is used specifically for calendar availability. It helps transfer blocked or unavailable dates from another platform to your Vidle Housing calendar.

iCal does not typically sync:

  • Pricing

  • Photos

  • Listing descriptions

  • Amenities

  • House rules

  • Fees

If you only need to keep your availability aligned across platforms, iCal may be a helpful option.

How Do I Connect a PMS?

Go to:

Host Dashboard → Listings → Integrations

Select your PMS and follow the connection instructions.

The exact setup process varies by integration. For detailed steps, review the specific guide for:

  • Hospitable

  • Hostaway

  • OwnerRez

  • Airbnb Connect

How Do I Connect an iCal Calendar?

You will first need to obtain the calendar export link from your external platform.

Common examples include:

  • Airbnb: Go to Calendar → Import calendar → Copy export link

  • VRBO: Go to Calendar settings → Export calendar → Copy URL

  • Booking.com: Go to Calendar → Sync calendars → Export calendar

Once you have the URL, add it to the calendar settings for the matching Vidle Housing property and save your changes.

For detailed instructions and troubleshooting, review the How to Sync Your Calendar Using an iCal Link guide.

What Information Syncs With Vidle Housing?

The exact information transferred depends on the PMS or platform you're connected to.

Depending on the integration, synced information may include:

  • Property details

  • Photos

  • Descriptions

  • Amenities

  • Pricing

  • Fees

  • Availability

Some integrations may not support every field.

Can I Edit a Synced Listing Directly on Vidle Housing?

Yes, but keep in mind that information from your connected PMS or external platform may overwrite manual changes made directly on Vidle Housing.

For example, if you update your monthly price on Vidle Housing but Pricing is still actively syncing from your PMS, a future sync may replace your manual rate.

If you want to manage certain information directly on Vidle Housing, review your Sync Settings.

What Are Sync Settings?

Sync Settings allow hosts with connected listings to prevent certain information from continuing to transfer from their PMS or external platform.

Go to:

Account → Sync Settings

From here, you can lock available fields that you want to manage directly on Vidle Housing.

For example, if you want to set your own monthly rate on Vidle Housing:

  1. Update the listing with your preferred monthly price.

  2. Go to Account → Sync Settings.

  3. Lock Pricing.

Once Pricing is locked, future syncs should no longer overwrite the monthly rate you've set directly on Vidle Housing.

Why Does My Pricing Keep Changing?

If your listing is connected to a PMS or external platform, pricing may continue to sync and overwrite changes made directly on Vidle Housing.

For example, if your property rents nightly on another platform, Vidle Housing may receive that nightly rate and multiply it by 30 to calculate a monthly price. This may not always reflect the monthly rate you want to offer healthcare travelers.

To use your own monthly price:

  1. Update the listing with your preferred rate.

  2. Go to Account → Sync Settings.

  3. Lock Pricing.

If your price continues to change after Pricing has been locked, contact our Support Team for assistance.

Where Should I Update My Availability?

If your listing is connected to a PMS or external calendar, we recommend keeping your availability accurate on the source platform.

For example, if your property is managed through Hospitable, Hostaway, OwnerRez, Airbnb, or another connected calendar, make sure unavailable dates are correctly blocked there.

Changes made directly on Vidle Housing may be overwritten by future syncs, depending on your connection and settings.

How Often Do Integrations Sync?

Sync timing can vary depending on the PMS, external platform, connection type, and information being transferred.

Some changes may appear quickly, while others may take additional time to update.

If you've recently made a change:

  1. Confirm the update was saved on the source platform.

  2. Refresh your Vidle Housing dashboard.

  3. Allow time for the change to sync.

  4. Confirm the correct property is connected.

If the information remains incorrect, contact our Support Team.

Can Synced Listings Use Instant Booking?

Instant Booking eligibility depends on the listing's integration and whether all other requirements have been met.

To enable Instant Booking, an eligible property must have:

  • Approved host identity verification

  • Connected Stripe payout setup

  • Monthly pricing

  • Published and active listing status

Listings synced through OwnerRez and June Homes are not currently eligible for Instant Booking.

For other eligible properties, review the Instant Booking requirements from Listings → My Listings.

What If I Use a PMS That Isn't Supported?

If your PMS isn't currently available, go to:

Listings → Integrations → Request Integration

You can submit a request for the platform you'd like Vidle Housing to consider supporting.

Depending on your external platform, you may also be able to use an iCal link to sync calendar availability.

What Should I Do If My Integration Isn't Working Correctly?

First:

  • Confirm the correct property is connected.

  • Confirm the information is accurate on the source platform.

  • Refresh your Vidle Housing dashboard.

  • Review Account → Sync Settings for any locked fields.

  • Allow time for recent changes to sync.

If the issue continues, contact our Support Team and provide:

  • Your account email

  • Listing name

  • Connected PMS or platform

  • A clear description of the issue

  • What you expected to happen

  • What actually happened

  • Screenshots or screen recordings, when available

Our Support Team can help troubleshoot the issue and create a technical support ticket when further investigation is needed.

Key Takeaways

  • You can list your property on Vidle Housing and other platforms.

  • Direct PMS integrations may sync listing information, pricing, and availability.

  • iCal connections are primarily used to sync calendar availability.

  • Synced information may overwrite manual changes made directly on Vidle Housing.

  • Use Account → Sync Settings to lock available fields you want to manage directly.

  • If your pricing keeps changing, check whether Pricing is locked in Sync Settings.

  • Keep availability accurate on your source platform to help prevent double bookings.

  • Contact our Support Team if information remains incorrect after basic troubleshooting.

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