If a guest cancels their reservation and your calendar doesn’t update right away, this may be due to syncing delays. Here’s what you can do:
Refresh Manually: Log into your Host Dashboard and refresh the calendar manually to speed up the update.
Check Sync Settings: If you’re using Airbnb or another platform, make sure your iCal or API integration is active and syncing correctly.
Wait a Few Minutes: In most cases, updates process within 5–10 minutes.
Still Not Updating? Contact Vidle Support with the reservation ID and property name so we can troubleshoot further.
Keeping your calendar accurate is key to avoiding missed opportunities or double bookings. We’re here to help if you need assistance. CustomerSupport@VidleHousing.com