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How to Use Visitu Emergency Alerts

Follow the steps to send out an Emergency Alert in every way Visitu offers

Updated over 3 years ago

How to Send a Test Emergency Notification Alert

You can send a test notification to yourself when all settings have been configured and you’re ready to test. The test text will be sent to the phone number specified in the user profile of the user that’s logged in.

  1. Click the link under Send Test Alert

How to Send Emergency Alerts

In the event of an emergency, it's important to send out Emergency Alerts as quickly as possible, so we have a few different ways of sending out alerts.

The Dashboard

Sending out alerts from the Dashboard can be done from any screen

  1. Click the red Emergency button at the top right of your Dashboard

  2. Select the template you want to send out, or write a custom message and click Send

  3. Click OK in the dialog box

By default, your message will be sent to all users on campus for which you have contact information.

Visitu Kiosk (Receptionist Mode Only)

  1. From the Home page, tap the EMERGENCY tile

  2. Select a template or write a custom message and press SEND

  3. Tap Send Alert

Visitu Mobile

Faculty roles can be given the ability to send emergency alerts in the Dashboard settings. In order to send an Emergency Alert from the Visitu Mobile app, follow the steps below:

  1. Tap the at the top left corner of the app

  2. Tap Emergency in the pop-up menu

  3. Select the Location you want to send the Alert to

  4. Tap the template message you want to send, or tap Or send a custom message

    • If you select Or send a custom message, enter the message you want to send and select a Status from the drop-down menu.

    • Tap Send custom emergency alert

  5. When asked to confirm the emergency, tap Confirm

Stop Alerts

Once an alert has been issued. Visitu will stay in an Emergency Alert status. To end the Emergency Alert you must first be logged in to the Dashboard.

  1. Click Stop Alert at the top right corner of the Dashboard

  2. Click Confirm in the dialog box

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