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Kiosk App

Using the Kiosk App

Updated over 9 months ago

Installing Visitu Kiosk App: Access the Visitu Kiosk app on your iPad for seamless campus management. Follow these steps:

  1. Visit the Apple App Store.

  2. Download and install the Visitu Kiosk app.

  3. Upon opening, log in using QR CODE or LOGIN options.

Visitu’s Kiosk app introduces three distinct modes, each tailored to specific needs: Receptionist, Kiosk, and Touch-Free. Explore the functionalities and capabilities of each mode below.

Receptionist Mode: Receptionist mode functions as a dynamic mobile dashboard, offering multiple tools for on-the-go sign-ins and comprehensive campus tracking. Ideal for mobile receptionists, the mode includes:

  1. Search Name: Locate users in the database by name.

  2. Home Page:

    • SCAN FACE: Match visitors using facial recognition.

    • SCAN BADGE: Quick sign-in with a pre-issued badge.

    • PHONE: Search for visitors by phone number.

    • SCAN ID: Autocomplete visitor info by scanning a driver's license.

    • MANUAL: Manually enter visitor details.

    • WHO'S HERE: View active visits on campus.

    • STUDENT ID: Sign in students by scanning or entering ID.

    • EMPLOYEE ID: Sign in employees by scanning or entering ID.

    • EMERGENCY: Send emergency alerts if enabled.

  3. Favorites Page: Effortlessly manage check-ins and check-outs by adding users to Favorites.

  4. Who's Here Page: Instantly view active visits and sign out visitors.

Kiosk Mode: Designed for self-service, Kiosk mode empowers users to manage their check-ins and attendance effortlessly. Out-of-the-box functionalities include:

  1. Visitor Sign In: ID or manual sign-in.

  2. Visitor Sign Out: Quick sign-out by typing the name.

  3. Student: Student sign-in/out via ID.

  4. Quick Badge: Sign in/out with a Quick Badge QR Code.

  5. Employee ID: Employee sign-in/out via ID.

Customization: Modify Kiosk buttons through the Dashboard:

  • Navigate to Settings -> Kiosk.

  • Add Text Button or Icon Button.

  • Define Label, Icon, and Steps.

  • Save changes.

Touch-Free Mode: An advanced self-serve mode, Touch-Free eliminates the need for direct iPad interaction. Users simply present their Visitu mobile QR code, enabling check-in or attendance via phone. Configure Touch-Free mode through these steps:

  1. Open the iPad app.

  2. Go to Settings.

  3. Select Configure Touch-Free Mode.

  4. Set up Identification Method preferences (Quick Badge, Student ID, Face Identification).

  5. Choose actions post-identification (Send Visitu Mobile Prompt, Display Survey Results, Mark as Tardy, Dismissed, Absent, Present, or Immediate Check-in/out).

  6. Configure survey result checks and preset reasons.

Camera: Visitu’s Kiosk app utilizes the iPad's camera for various scans. The front-facing camera suffices, except for rear camera use in license scans. Switch camera views as needed:

How to Switch Camera View: By default, the app opens with the front-facing camera unless:

  • License scan is enabled, defaulting to the rear camera.

  • Camera has been switched previously.

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