If you’re experiencing issues with the address auto-fill not populating correctly when adding a recruit or employee in the dashboard, there’s a workaround that should allow the information to save correctly.
Step-by-Step Workaround
Start by entering the employee’s basic information
First Name
Last Name
Date of Birth
Next, enter the contact details
Phone Number
Email Address
Then, enter the address in this specific order
ZIP Code
City
State
Street Address (Address Line 1)
Important: You may not see the auto-fill dropdown or pop-up appear with the information you have entered. This is expected. Please continue entering the fields in the order listed above.
Submit the form
Once you click Submit, the system should capture and save all address details correctly.
Additional Notes
This workaround applies both when adding a recruit and when adding an employee.
Even if the address does not visually auto-populate before submission, the information should still save accurately after submitting.
If you continue to experience issues after following these steps, please reach out for support so our team can assist further. You can send your request to success@vitablehealth.com