Did you receive an error message when you tried to add a New Recruit or Employee?
“Failed to create a company recruit - Email ‘ xxx@xxx.com’ already used by another user!”
Our system does not allow accounts to be created unless there is a unique email and phone number attached to the user. If you received this message, it means someone in our system shares the same contact information.
Please check with the member to see if they have another email or phone number we could use. If they already have a Vitable account, they should be using the same information as their current account.
If you’re still having issues, please let us know at success@vitablehealth.com and we’ll look into the issue further.