Your system settings are one of the first things we reccomend customising when you get access to your Volunteero dashboard.
Jump to sections for:
Organisation
Time to ensure your volunteers know who you are, what you're about, how to contact you and follow you on social media!
Go to the "System" page on the left-hand side of the Staff Dashboard.
Upload a logo and any the required detail into the organisation's information tab.
When submitting information for what your charity does, it is worth us mentioning that this is visible for volunteers in the app and can be used to present to new prospective volunteers who download the app and are looking for charities to apply to.
Include information about what you do, your mission and the types of volunteering opportunities/roles available to volunteers. Basically, why should they register to volunteer with your organisation?
In the contact page, you can add a contact email and phone number for volunteers to contact for support or other enquiries. You can also add in the links to your charity's Twitter, Facebook and/or Instagram page.
All the information above, the volunteer can access under the organisation tab in a mission and will look like this.
Quotas
Here you can access your organisation's Volunteero quota. This includes numbers relating to your account usage, such as staff users, volunteers with app access, number of missions and so on! Any questions about your quota please contact out team.
Customisation
Custom branding
Here you can adjust the colours of some buttons within the dashboard and on the Volunteero app. For full information on custom branding please refer to this guide.
Options on Profile fields
Update the profile options available on volunteer and client profiles to reflect the terminology of your organisation. For full instructions please refer to this guide here.
Email system
View which emails that failed delivery within the past 30 days here.
User Management
See linked resources for
Roles - create customised staff user roles
Users - add or remove staff users to your account
User security - enable two-factor authentication for staff and volunteers
Single sign-on - enable single sign-on
Volunteero Chat
Chat roles and permissions are distinct and separate from the normal roles and permissions. You can create your chat roles here.
Please note: whilst Volunteero's chat feature is still in its first release, the ability to upload files is not possible.
If you have any issues or questions, please use the support button in your Staff Dashboard to speak to one of the Volunteero team.
We will be happy to help 🤓