Quality Management is a very important part of our daily work as we want to make sure that every project that is registered on our website fulfills our high platform standards and is a trustworthy and reliable partner.
To achieve this, we developed a four-step process that guarantees the ongoing high quality of social projects.
Background check while registration
Before a social project is allowed to join our platform, we conduct extensive research about its social impact and the experiences of former volunteers. At the same time, we also check existing blacklists of volunteer organizations that are under suspicion of abusive behavior.
Quality Check of each single program
If a social project passes the first step, we inspect every single volunteer program and pay special attention to its ethical standards. Only the volunteer programs that match our ethical standards will be published on our website and thus made accessible for volunteers.
Partners with high ethical standards
To ensure our platform ethics and to be able to react to recent developments, we work closely with various organizations for animal welfare or child advocacy. This helps us to achieve an ongoing assurance that the projects we feature satisfy global ethical standards. Only organizations that comply with our high ethical standards regarding e.g. the work with children and animals are listed on Volunteer World.
Our approach has won several awards and is one of the reasons why, Pascal Christiaens, the co-founder of Volunteer World, made the Forbes 30 Under 30 Europe list in the social entrepreneurship category in 2018.
Authentic volunteer reviews from the field
We highly value the experiences of former volunteers which they made when working with the social project. We ask them to give us a detailed review of their stay, the work they have done, and the interaction with project staff. This is to ensure that all the before-mentioned ethical standards are actually put into action. On top of that, the reviews provide great help for potential volunteers to decide whether or not they want to join a specific social project. We carefully read all comments and respond to even the mildest of complaints, proposing solutions or ideas for improvement for organizations and investigating the concerns raised.
The United Nations Sustainable Development Goals
Volunteer World is the very first platform for international volunteering that works in accordance with the Sustainable Development Goals (SDGs). The SDGs are used on Volunteer World to show the pursued goals of each listed program which ensures a transparent and sustainable social impact of the volunteering programs. The SDGs also enable volunteers to decide which goals they want to contribute to during their meaningful journey.
The SDGs, otherwise known as the Global Goals, are a universal call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity.
These 17 Goals build on the successes of the Millennium Development Goals while including new areas such as climate change, economic inequality, innovation, sustainable consumption, peace, and justice, among other priorities. The goals are interconnected – to reach success in one goal will often involve tackling issues that are more commonly associated with another one.