Loading and Unloading the Voly Prepaid Cards will only be done by those with permission to do so. Usually, this falls to the administrators.
This can be done in the mobile app under the manage your card button. Once on the manage your card screen you will see the Load/Unload Funds button.
When selected it will take you to the next screen where it will show the card balance and will then give you the options to load the card (add money) or to unload the card (remove money) as and when it is needed.
This can be done at any time and there is also an autoload and unload function available, so you do not have to worry about adding funds to the Voly Cards.
Load/Unload feature on the Voly Prepaid cards completes straight away. So, there is no delay when adding funds for the crew/users
Approve a Funding Request Mobile App
You can approve Voly card funding requests from the Voly mobile app.
Completing the funding request approval will be determined by the user settings. Usually, approvals will be completed by Admin
• Approvals can be accessed from the homepage of the app which will indicate how many outstanding approvals need to be actioned
• You can also go to approvals by clicking the three lines in the top right-hand corner of the page.
•The approvals will show as a list seen in image 2
• Here we can then start approving the funding requests
Still have questions?
Send us a message through the chat icon in the web app, email us or keep looking through our Help Centre for more information.