Manage your Equals Money Voly Mastercard - Mobile App

There are several options for managing your Voly Mastercard within the mobile app.

You can;

View your pin (biometrics will need to be enabled in your settings first)

View your Card Details (biometrics will need to be enabled in your settings first)

Load/unload funds - add/remove money onto the cards as needed (permissions required)

To manage your card within the mobile app, you will have to click on Manage this Card as seen in Image 1. This can be found on the card home screen of the mobile app.

Once you have selected Manage this card you will be taken to the next screen – as seen in Image 2. This gives you the different options associated with that card.

Viewing your PIN is simple to do within the mobile app.

Once you are on the manage your card screen, you will need to select View PIN.

This will then take you to the biometric screen and ask for your biometrics/fingerprint. Once scanned, it will then display your PIN Number on the phone screen.

To find biometrics within the Voly Mobile App, follow these steps.

Three Lines in the top right corner > My Account > Personal Details

The Biometric enable button is located here and must be toggled to the ON position. Otherwise, you will not be able to view your card PIN or Card Details within the mobile app.

To view your card details within the app, you will need to have the most up-to-date version of our mobile app and Biometrics enabled.

Once enabled, you will go to 'Manage This Card' and then select 'View Card Details'.

The app will then ask for you to authenticate via biometric, whether thats touch id, password, pin, etc.

You will then be taken to the card details page, where you can view and also copy your long Card Number, Expiry Date and CVC.

Still have questions?

Send us a message through the chat icon in the web app, email us or keep looking through our Help Centre for more information.