Can I add a variable to my email subject line?

No, it's not possible to add a variable to the subject line of an email. Variables can only be used within the body of the email ✉️.

Can I add a hyperlink to my email?

Yes, it's possible to insert a hyperlink (make a word clickable) in an email.

💡 Good to know
To track click rates and shorten links, you can use a URL shortener like Bitly.

⚠️ Some email providers may disable links for security reasons. We recommend limiting their use in cold emails.

Yes, you can add your signature to your email.

Yes, it's possible to add attachments to an email.

We are unable to send your emails via Waalaxy because the email credentials we have are no longer up to date.

This could be due to a password change or an update to your two-factor authentication method.

To resume sending your emails, you need to update your email credentials:

Go to Settings > Email accounts.
Update your login information.
If two-factor authentication is enabled on your account, you will likely need to validate it again.

The email sending quota depends on your email provider, not Waalaxy.

Here are the weekly limits for the main email providers:

You can add as many email accounts as you need on Waalaxy, depending on your requirements.

No, you can only change the email used for a campaign if it is paused.

Here’s how:

Waalaxy offers two distinct campaign types depending on your goal: finding professional email addresses or sending emails to your prospects.

Example: "Email Finder" sequence (this sequence does not include any email sending action)

Objective: Find the professional email address of your prospects.

Email Finder credits are required to start the search.
The campaign searches for and retrieves the professional email address of the added prospects.
Once all prospects have gone through the Email Finder step, the campaign ends automatically.

💡 Good to know

If a prospect's email is not found:

💡 Waalaxy's Business plan is required to send emails.

Example: "Email" sequence (this sequence does not include any Email Finder action)

Objective: Send emails to prospects who already have a professional email address.

To send emails, the prospects added to this campaign must already have an email address. You can use:

prospects whose email address was found via an "Email Finder" campaign;
prospects for whom you have manually added an email address from their prospect profile.

👉 This ensures that only prospects with a valid professional email address are included in the sending sequence.