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Links & QR Codes

Customer Site Settings: Links & QR Codes

Written by Scott Pfeifer

Customer Website: Direct your customers to this URL, where they may join walk-in queues and book appointments. New walk-in tickets created via this site are placed in the queue as active.

Walk-In tickets created from any customer site URL automatically join queues on hold: When this box is checked, new walk-in tickets are added to the queue as on hold instead of active.

Customer Website QR Code: A QR code that links to the Customer Site

Customer Website (Join Queue on Hold): Direct your customers to this URL, where they may join walk-in queues and book appointments. New walk-in tickets created via this site are placed in the queue as on hold.

Location Chooser Site QR Code: A QR code that links to the location choose site, where customers are prompted to first choose a location before they may join a queue or book an appointment.


Include in Customer Location Chooser Site: This location is presented as an option on the location chooser site.

Customer Site Chatbot: Choose which Waillo chatbot you'd like to be active on on this location's customer site. For information on how to configure Waillo chatbots, click here.

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