Four settings decide when clients can book you in Walkies: Check availability, your working hours, the travel buffer and appointment windows. Here's what each one does and how they fit together.
The short version
Check availability is the master switch. It's off until you turn it on.
Working hours, special hours and the travel buffer only apply while Check availability is on.
Appointment windows are separate. They change how clients pick a time, not when you're available.
None of these limit your own bookings. You can always book anything yourself.
With Check availability off
Clients can request any day, at any start time from 7:00 AM to 8:00 PM.
Your hours, your calendar, and Busy and Holiday time are ignored.
You decide each request yourself in Inbox > Requests.
This suits you if you'd rather look at every request and say yes or no.
With Check availability on
Clients can only choose days that have working hours, and times where the whole service fits inside them.
Times that clash with your appointments, unanswered requests, and Busy or Holiday time are hidden.
The travel buffer keeps a gap around each appointment.
Special hours change one date: different hours, or Not working.
This suits you if you want clients to only see times you can really do.
Appointment windows
A window is a named arrival slot, like "Morning, 8:00 AM to 12:00 PM".
With windows turned on for clients, they choose a window instead of an exact time.
"Only show windows with enough time for the booking" hides a window once it's too full.
Common questions
Clients can't pick any date. Check availability is on but no day has working hours, or client booking is turned off. Add hours, or check Menu > Client booking.
A client booked when I was busy. Check availability is off, so nothing was checked. Turn it on.
My Busy time didn't block a client. Busy and Holiday only block clients while Check availability is on, and they start as a one hour block. Turn on All day or change the times.
A client booked a stay over my time off. Boarding and other stays follow your working days and Not working dates, but they aren't blocked by other appointments, Busy or Holiday.