Here's how to choose which messages a client gets, and how: by email, text, WhatsApp or push notification.
Change a client's notifications
Tap Clients and open the client.
Under Owner 1 info, tap Notifications.
Choose Owner 1 or Owner 2 at the top.
Under Channels, turn on Emails, SMS or WhatsApp.
Turn off anything they shouldn't be sent, like Walk started.
Tap the ✓ to save.
How it works
A message is only sent if it's on here and on for your whole company in Menu > Client notifications. The company setting always wins.
Push notifications are set by your client in their Walkies Journal app.
With both SMS and WhatsApp on, WhatsApp is tried first, and a text is sent if that doesn't work.
Some messages always go out, whatever these settings say: invoices being paid, refunds, credit notes, contracts, and appointments being booked, changed, cancelled, accepted or declined.
Plans
SMS and WhatsApp need Walkies Pro or Max.
Day before reminder for appointments needs Walkies Max.
Good to know
Clients you add by hand start with every channel off. Turn on at least Emails so they get their appointments, reports and invoices.
Clients who don't use the Walkies Journal app get everything by email, with links that open in a web browser, so make sure Emails is on for them.
Clients who join with a link, or that you import from contacts, start with emails on.
To change messages for everyone at once, use Menu > Client notifications.