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How do I get help with the app?

Chat with the Walkies team, or find how-to videos and articles.

Here's how to get help with the Walkies Journal app.


Ask us

  1. On Home, tap the settings button at the top right.

  2. Tap App support to chat with the Walkies team, or Help center for how-to videos and articles.

If you're not connected yet, tap Chat with us on the Connect screen.

Pet sitters using the Walkies app have Chat with us in Menu instead. See How do I contact Walkies support?


Questions for your pet sitter

For anything about your bookings, walks, invoices or your pets' care, message your pet sitter instead: they run their own business, and we can't change their bookings or invoices. See How do I message my pet sitter?

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