Valid until: leave No end date on to keep the code going. Turn it off to choose the last day the code works. It works all of that day, in your company's timezone.

Total uses: how many times all your clients together can use it. Leave it empty for No limit.

Uses per client: how many times each client can use it. Leave it empty for No limit. With a limit set, Clients lists who has used it, and how many times.

Active: turn it off to pause the code without deleting it.

The discount's own limits still apply, like its dates, days, times, services, pet types, clients and pets. A code only takes money off a booking or invoice that the discount matches.
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A discount with a code only comes off when a client enters the code. Automatically apply is turned off, and you can't turn it on while the discount has codes.

Your Discounts list marks it Manual and shows its codes under its name.

When you open the discount, each code shows how many times it's been used, like "Used 3 times".

You can add more than one code to the same discount.

Clients never see a list of your codes, so give them the code yourself.
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A fixed amount comes off once per booking, however many appointments, days, nights or pets it has. It comes off the earliest appointments first. For example, a £10 code on a 7-night stay at £40 a night takes off £10, not £70.

On an invoice, a fixed amount comes off once.

A percentage comes off the matching services of each appointment, or of the invoice.

A code comes off after your automatic discounts, and can't take off more than the services and surcharges.
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When they book: Add discount code on Your booking. Once it's applied, the discount shows as its own line under its name, and the total goes down. See How do I use a discount code when I book?

On an invoice: Add discount code on an unpaid invoice, while nothing has been paid or credited on it, in the Walkies Journal app or from the invoice email without signing in. Once a code is on an invoice, your client can't take it off. See How do I use a discount code on an invoice?

They only see Add discount code while you have at least one active code.

If a code can't be used, they're told why, like "This code has expired." or "This code can't be used for this booking."

The discount shows under its own name on the appointment, the invoice, the invoice email and the PDF. The code itself isn't shown to them.
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To change a code or its limits, open the discount, choose Edit and tap the code. Tap the ✓, then save the discount.

To pause a code, turn off Active. Clients who enter it are told "This code isn't valid."

To delete a code, swipe left on it and tap Delete, then save the discount. On Android, tap the bin beside the code. In the web app, open the code and click Delete.

Deleting a discount deletes its codes too.

When the last code goes, the discount stays manual. Turn Automatically apply back on if you want it to come off by itself again.

Bookings and invoices that a code was already used on keep their discount.
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Each code can only be used on one discount. You'll see "Another discount already uses this code." if it's taken.

Codes aren't case sensitive: welcome and WELCOME are the same code.

A code is used once per booking or invoice. If you decline a booking request with a code, or the client cancels it before you accept, the use is given back.

If you decline some appointments of a booking with a fixed code, the part of the discount on those appointments goes with them.

You can still add the discount to an appointment or invoice yourself, from Add discount.

Clients using an older version of the Walkies Journal app don't see Add discount code until they update.

Discount codes are on every plan. Only admins and sub-admins can add and change them.

On Walkies Max, you can also add, change and delete codes by asking Walkies Assistant, or with Zapier or the Walkies API.

For the other kinds of discount, see Which kind of discount should I use?