With Walkies Max, Walkies can ask your clients for a Google review after their walks and visits, by email and, if you like, by text. First you find your business on Google, then you turn on asking. Here's how.
Before you start
Google Reviews is included with the Walkies Max plan. If your business isn't on Max yet, the Google Reviews screen explains the feature and shows how to get Max.
Only admins and sub-admins can see Google Reviews.
Your business needs to be on Google Maps already. If it isn't, set up a free Google Business Profile with Google first. You don't sign in to Google in Walkies.
Find your business
Tap the menu button on Home. On iPad, it's in the sidebar.
Under Company, tap Google Reviews. In the web app, go to Settings and choose Google Reviews under Company.
Type your business name and town in Business name and town, like "Happy Paws, Leeds", and tap Search.
Tap your business in the results. Up to five businesses show, each with its address and Google rating.
Check the name and address, and tap Use this business.
Your business now shows at the top of the screen, with its address and rating, like "4.9 ★ · 87 Google reviews".
Turn on review requests
Under Request reviews, turn on Ask clients for a review. Your clients are now emailed after their walks and visits.
To text them as well, turn on Also ask by text message. Texts only go to clients with a mobile number.
Change or remove your business
To choose a different business, tap Change business under Options, search again and choose it. Your review request settings stay as they are.
To stop asking for reviews altogether, tap Remove business, then Remove. Review requests turn off, and your Google rating no longer shows on your profile. You can find your business again any time.
If something goes wrong
No businesses found. Try your business name and town. Check the spelling, or type the name exactly as it shows on Google Maps.
You've searched too many times. Please try again later. You can search up to 30 times a day.
Searching Google isn't working right now. Please try again later. Try again in a few minutes.
Good to know
Your rating comes from Google and is updated once a day. Until Google has one, the screen says your rating will appear once Google has it. To show it on your website, turn on Show Google rating in the website builder in the web app.
If your business leaves the Max plan, review requests stop, and Google Reviews shows how to get Max in place of your business. Your business and settings are kept for when you're back on Max.
For when clients are asked and what they get, see How do Google Reviews work?