Here's how to delete your Walkies account, and what happens to your data when you do. On your iPhone or iPad with Walkies installed, this button takes you straight there.
Delete your account
Open Settings.
Scroll to the bottom and tap Delete account.
Tap Delete account, then confirm.
Sign in again to confirm it's you: with Apple, Google, or your email and password.
Your account is deleted, and the app goes back to the start.
What's deleted
If you're the admin: your whole business is deleted, including your clients, pets, appointments, walks, visits and invoices. Your team can no longer use it.
If you're a team member or sub admin: only your own account is deleted. The business and its data stay as they are.
This happens straight away and can't be undone.
Cancel your subscription first
Deleting your account doesn't cancel your subscription, so cancel it before you delete. If you subscribed through the App Store or Google Play, Apple or Google bill you, and only you can cancel it there. See How do I cancel my subscription?
Deleting the app doesn't delete your account
Deleting the Walkies app from your phone doesn't delete your account. Your account and your business's data are kept safely on our servers, not on your phone.
When you reinstall the app, sign in the same way as before (with Apple, Google, or your email and password) and everything is still there. If the app looks empty, check you signed in the same way: signing in with Apple instead of Google, for example, creates a separate, new account.
Only Delete account in Settings deletes your account.
Good to know
Leaving a team you joined? Deleting your account removes you from it, and the business keeps its data.
If you're a pet owner using the Walkies Journal app, see How do I delete my account? instead.