During your one-on-one sessions, you'll receive personalized guidance from industry experts as they build up to 10 tailored automations specifically for your business needs.
What does Marketing Suite implementation involve?
Personal Consultations: You'll have two 30-minute one-on-one sessions with our industry experts. During these sessions, they will dive deep into your Marketing Suite objectives and collaboratively identify up to 10 Journeys that align with your goals.
Expert Guidance: In your individual consultation, you'll benefit from your consultant’s insights on how to effectively leverage the Marketing Suite's automations to enhance your business operations. You will work together to ensure that your configurations are customized to suit your unique business requirements.
Automation Setup: Following your initial consultation, your dedicated consultant will start setting up your Journeys to help you achieve your business objectives. They will handle the technical aspects of building your unique automations. Please note that this service does not include copywriting or template design.
Turnaround Time: The completion timeline may fluctuate based on the quantity of Journeys you've requested and the intricacy of the automations within each Journey. To obtain a completion estimate, reach out to your dedicated consultant.
Account Review: Once your Journey builds are finalized, you will meet with your consultant to review your account setup and approve the automation builds.
Your consultant is here to provide expert industry advice and build your automations. They do not provide technical support or troubleshooting services. If you encounter technical issues or believe you've encountered a bug, please reach out to the Walla support team at support@hellowalla.com or via the in product messenger.
How do I get Marketing Suite support?
Walla Support team can assist with Marketing Suite questions. Use support@hellowalla.com to ask technical questions about the marketing suite.
How do I import contacts from another platform?
Are you planning to switch from a separate marketing platform to Walla? If so, we understand that you might have a list of contacts that you'd like to add to Walla without triggering welcome emails. Well, guess what? We've got you covered! As part of your implementation service, we can add contacts for you. Email your spreadsheet to support@hellowalla.com Please allow 5 - 7 business days for the team to add the contacts to your site.