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What is a top up order?

Top up orders help users from multiple departments add items to an existing order

Written by triSaaS Support

What is a 'top up order'?

You can place additional (“top-up”) orders once their minimum order value has been met.

To qualify as a top-up order, a location must have already submitted an order with the same supplier for the same delivery date. This allows top-up orders to be placed by different users across multiple departments within the same location.

Top-up orders are not subject to minimum order values or delivery thresholds.

How do I top up an order?

To create a top up order, simply create a new order as you normally would:

  1. Go to Baskets

  2. Click on +New

  3. Add items to your order

  4. Purchase Warrior will notify you that the order qualifies as a top up order

  5. Click Submit Order

Your top up order will then be scheduled to arrive alongside your existing order.

Note: This applies globally across all suppliers, however suppliers can still choose to add any delivery costs once they invoice.

Have any questions or need support? Speak to your supplier direct about delivery charges, or reach out to us on our email. We're here to help!

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